Careers


About In-House Solutions:

In-House Solutions has been in operation for 25+ years and continues to experience healthy growth. Together, we have earned an excellent reputation within our industry for quality service and product. As an employee, you will work with a company who values honesty, integrity, respect, and individual welfare. You will also work with an engaged team in a high involvement culture. In-House Solutions values its employees, and with us, you will never be “just a number”. Our people are our power.

What We Offer:

  • Competitive total compensation package, including benefits
  • Professional training and internal support
  • Challenging and rewarding career experience
  • Ideal work-life balance
  • Positive corporate culture with international colleagues
  • Advancement opportunities in a niche market
  • Opportunity to travel

Openings:

 

ON – Accountant

Position: ON – Accountant

Role Description

In-House Solutions is seeking a finance professional to join our experienced team of 4. The ideal candidate will possess the ability to develop procedures and solve complex accounting issues. The ideal candidate will be detail oriented, have excellent analytical, problem solving and communication skills. The individual must have experience working with internal controls and reporting.

The ideal candidate will remain adaptable in a fast-paced, high tech environment. This candidate must display strong organizational, time management and prioritization skills. Minimal travel may be required.

Key Duties & Responsibilities

  1. Manage confidential information and demonstrate strong business ethics
  2. Consolidate, analyse, and present financial data
  3. Oversee, review and complete all month-end closing processes and activities including general ledger accounts, balance sheet account reconciliations and financial analysis.
  4. Oversee accounting procedures and ensure internal control compliance
  5. Assist with the development of comprehensive budgets for management team
  6. Prepare financial statements and reports for management team
  7. Perform work flow audits to ensure all accounting transactions are authorized
  8. Substantiate and justify expenditures and expense reports
  9. Credit check analysis and review related to customer payment plans
  10. Perform bank reconciliations
  11. Perform weekly cheque runs and send wire payments to vendors
  12. Assist with year-end preparation, including collaboration with external accountants
  13. Assist with sales reporting and commission calculations
  14. Review and provide margin analysis
  15. Make suggestions on process improvements
  16. Assist or head special projects as assigned

Education & Skills

  1. Minimum 1 year of experience in the Accounting field
  2. Minimum 4 year Bachelor’s degree or Diploma in Accounting or Finance
  3. Completed CPA designation is considered an asset
  4. Strong database and computer skills
  5. Bilingual (English and French) would be highly desirable
  6. Knowledge of Great Plains would be an asset

Location

We currently have one position available at our Cambridge, ON location.

No calls or agencies please.

Submit your resume to [email protected] with the position you are applying for in the subject line.

ON – Junior Sales Coordinator

Position: ON – Junior Sales Coordinator

Role Description

The successful candidate will join our sales team as a Junior Inside Sales Coordinator, reporting directly to the Sales Manager. As a full time employee, you will work in a team environment based out of the Cambridge, ON office. You will work closely with the Sales Manager(s), Technical Support, Outside Sales Representatives and other Inside Sales Coordinators.

You will assist our Software Sales team in developing, maintaining and growing client relationships in the CNC manufacturing and robotics industries by providing superior customer service, developing quotes, scheduling services, and managing account administration for new and existing customers. You will ensure customer satisfaction is being met and that all tasks are completed with complete accuracy. You will be responsible for attending meetings with colleagues and maintaining an open line of communication with all levels of the organization.

Occasional travel to trade shows, events and customer sites may occur.

Key Duties & Responsibilities

  1. Maintain knowledge on current product pricing, offerings, policies, and procedures
  2. Provide customer service on proposed solutions to manufacturing customers, including Mastercam, Cimco, and/or OCTOPUZ software products
  3. Develop product quotations for new and existing customers
  4. Perform administrative duties such as managing sales spreadsheets and processing PO’s
  5. Schedule services for customers based on internal resources and requirements including training classes and ensuring certificates are provided
  6. Conduct proactive phone calls to customers who are eligible for maintenance renewals and look after quoting those customers
  7. Conduct proactive phone calls to customers regarding current sales initiatives
  8. Promote the company’s products at tradeshows and open house events
  9. Schedule travel for employees
  10. Attend regular sales meetings to review accounts and brainstorm strategies
  11. Perform other duties as required including back up for another Inside Sales employees who is off

Education & Skills

Essentials

  1. College Diploma or University Degree
  2. Strong customer relations and ability to build and maintain relationships in a sales environment
  3. Strong communication skills both internally with other employees and externally with customers
  4. Ability to multitask and work in a fast paced environment
  5. Other skills required include being organized, strong attention to detail, patience, active listening, problem solving, and adaptability while also being friendly and approachable

Assets

  1. Administration or inside sales experience with a focus on managing customer accounts, quotes and scheduling services
  2. Experience with the manufacturing industry
  3. Experience within a B2B sales environment

Location

We currently have one position available at our Cambridge, ON location.

No calls or agencies please.

Submit your resume to [email protected] with the position you are applying for in the subject line.

QC – Outside Technical Support (Quebec City)

Position: QC – Outside Technical Support (Quebec City)

Role Description

In-House Solutions is seeking a motivated individual to join our team in providing remote and onsite technical services to our CNC manufacturing clients, specifically those using Mastercam software. These services will include application, programming, training, computer, and networking support. This individual will break down complex problems and formulate plans to support the customer’s needs.

The successful individual will be career-oriented, proactive, and demonstrate strong communication skills. The individual will thrive in a fast-paced, flexible, and high-tech environment while maintaining a positive attitude. The role involves prioritizing heavy workloads and meeting deadlines under pressure.

This is an exciting position and provides the ability to work from home. The expectation is that the successful candidate will be situated in, or around the Quebec City area. Preference will be given to those who demonstrate technical experience and have a manufacturing background that involves CNC machining and programming.

Travel within Quebec will account for approximately 50% of the time.

Key Duties & Responsibilities

  • Provide support at customer locations including software installation, implementation, training, and troubleshooting
  • Provide troubleshooting assistance and resolve technical issues via phone or email
  • Communicate with IHS headquarters and 3rd parties to find solutions to customer issues
  • Develop workarounds for customer issues that do not have a direct fix
  • Assist with Post modifications and report developments to IHS headquarters
  • Offer recommendations based on customer needs, including add-ons, extra seats, training, or posts
  • Communicate with Sales to identify customer training or software update needs
  • Attend tradeshows and visit OEMs as required
  • Assist Sales team with product demos as required

Education & Skills

  • Post-secondary education in Mechanical Engineering Technology (DEP with ASP in numerical control or DEC), or equivalent experience
  • Proven experience with CAD or CAD/CAM (Mastercam, Solidworks, CATIA, NX) or similar manufacturing software for CNC machining
  • General computer and networking knowledge
  • Strong communication and presentation skills
  • Ability to communicate perfectly in French and effectively in English is essential
  • Must possess a valid vehicle license and have access to own vehicle

Location

We currently have one position available in Quebec City, QC.

No calls or agencies please.

Submit your resume to [email protected] with the position you are applying for in the subject line.


What Our People Think:

As a recent graduate I was eager to take on responsibilities and learn new skills which is exactly what In-House Solutions offered me.
The people here are truly ready to help you learn and grow, something that isn’t found just anywhere.
That is what is special here, the people.
Natalie Adams – Marketing Associate


In-House Solutions provides a very fun work environment where we are given the opportunity to learn a lot about how a business works, and all the different departments within. We are given a lot of independent work while also working with a team to complete sales and projects for the company.
Blaire Synder – Business Development (Co-op)


Exciting, motivating, hardworking and fun, a quick snapshot to sum up the working culture at In-House Solutions!
Justin Krulicki – Recruiter & Brand Ambassador


We work with some very cool smart people. It never gets boring. We are very forward focused. You feel free in proposing new ideas and them becoming implemented.
Tracy Bithell – Marketing


Even though In-House Solutions has been established for 30 years, it provides its employees with a “start-up” like culture. It is a very enjoyable co-op to be a part of and they work hard cater to their employees wherever they can.
Jesse Colling – Business Development (Co-op)


My time spent at In-House Solutions allowed me to develop technical proficiencies such as Mastercam and allowed me to improve on my critical thinking capabilities through the trouble shooting of obscure problems. These skills will prove valuable as I continue my schooling and ultimately end up in a career.
Daniele Lo Faso – Technical Documentation Developer (Co-op)


Working at In-House Solutions has been fulfilling in that they’ve placed trust into you from the get-go.
David Tran – Business Development (Co-op)


In-House Solutions has given me many opportunities to grow and learn, never keeping me boxed in to a specific role. Management has adapted my role over the years to focus on my strengths rather than criticizing weaknesses. The company is full of friendly people who know how to balance fun with getting the job done.
Daniel Gingras – Tech Administrator