About In-House Solutions


CELEBRATING 30 YEARS!

In-House Solutions, Inc.,
The VAR (Value Added Reseller)

Our Purpose

We provide expert machining solutions to the manufacturing industry in the form of software, technical and professional services, and educational materials. We position ourselves at the forefront of manufacturing innovations in the CNC machining industry. We make it our prerogative to sustainably accelerate the market’s adoption of high-tech manufacturing strategies. We deliver first-class services and innovative technologies that provide our customers with competitive advantages in an ever-evolving industry.

2018 Marks 30 Years Serving the Canadian CNC Machining Industry

Our History

In-House Solutions was incorporated in 1988 as a one-man home-based operation. The business was based on solving customer problems by using microcomputer-based CAD/CAM technology. The company aimed to partner and collaborate with customers (machine shops and manufacturers) to solve their internal design, CNC machining and CNC programming production problems. At the time, this technology was new and the market was non-existent.

Today, we have an international network of customers in the CNC and Quality Control markets. We represent a wide variety of software solutions including Mastercam, CIMCO, and Verisurf, while also proudly offering our training materials, custom-developed post processors, consulting, services, and training. As we grow and as the industry evolves, we continue to expand our expertise and solution offerings to reflect our purpose.

Our Team

At In-House Solutions, our team of 50+ people comes from various backgrounds that include Manufacturing Engineering Specialists, Applications Engineers, Software Developers, and Technical Business Specialists. We have built our company by carefully selecting the people that not only bring superior technical knowledge, but also passionately subscribe to our purpose and goals. Our four core values of Teamwork, Agility, Excellence, and Integrity are embodied by every member of our team in everything we do.

We pride ourselves on being experienced technology enablers. We are a driven group of talented individuals passionate about solving complex technology problems and pursuing innovative improvements. We are proud of the network of customers and partners we’ve established, and value these relationships above all else. We have a deep understanding of the manufacturing industry, and we enthusiastically welcome all new challenges and changes that it provides.

Our Partners

In-House Solutions has a vast network of partners that includes CNC machine tool OEMs, tooling OEMs, robot manufacturers, robot integrators, and measurement solution providers. While we are traditionally known for our experience in the industrial sector, we are also proud of the many relationships we have cultivated with educational partners worldwide, ranging from high schools to colleges and universities. This can be seen through our involvement with Skills Canada events, in the work of our dedicated educational support staff, and in the many personal partnerships we have developed with individual instructors and teachers.

We are an active member of CMTDA (Canadian Machine Tool Distributors Association), and Communitech whose mission is to help technology companies in the Waterloo region launch, grow, and succeed. We are also members of several industry associations including the CTMA (Canadian Tooling & Machining Association), the RIA (Robotic Industries Association), and more.

Our Service

In-House Solutions prides itself on superior customer service at all levels of our organization. From first contact to final implementation and beyond, we ensure that our customers will experience professional and knowledgeable service. Many methods of service and support communications exist for our end users such as site visits, video meetings, emailing, community forums, and more.  Also, In-House Solutions’ CNC machining service products assist customers to manufacturer parts for delivery to their customers. We work alongside our customers to advise on ‘best practice’ machining.  We use what we sell and support.

eMastercam (www.emastercam.com) is an online source for all things Mastercam run by the Mastercam community of users of over 77,000 members.  eMastercam has an online store that offers a wide selection of Mastercam training materials for all applications and skill levels.  It also offers a wide choice of standard and customized post processors for Mastercam.

Our Offices and Facilities

In-House Solutions six offices are strategically located throughout Canada with its head office located in Cambridge, ON.  Other offices are in Surrey, BC, Edmonton, AB, Mississauga, ON, Montreal, QC, and Shubenacadie, NS.

With fully equipped training rooms, meeting rooms and experienced staff in technical sales, technical support/services, software training and post processor development, each office is well balanced to serve the CNC machinist/programmer and industrial robot operator/programmer.

Our Customers

In-House Solutions has more than 8,200 industrial and educational customers using over 10,300 core seats of software.  We have earned the respect and trust from these customers through our never-ending commitment and dedication.  We have a dedicated group that focuses solely on ensuring that our customers are able to make the most of their investment. We embrace long-lasting, mutually beneficial partnerships with our customers. Our company’s capabilities are frequently reviewed to ensure that our customers are supported at the high standard we have come to be known for.


 

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